# KYD Labs Help Center

> How can we help?

## Your Tickets & Account 

- [Where can I view my tickets?](https://help.kydlabs.com/en/articles/9498283-where-can-i-view-my-tickets.md)
- [Can I transfer my Tickets?](https://help.kydlabs.com/en/articles/9499212-can-i-transfer-my-tickets.md)
- [I can't find my tickets!](https://help.kydlabs.com/en/articles/9499306-i-can-t-find-my-tickets.md)
- [What does the checkout timer do?](https://help.kydlabs.com/en/articles/9499361-what-does-the-checkout-timer-do.md)
- [How to Update Your Phone Number \(Login\)](https://help.kydlabs.com/en/articles/9498267-how-to-update-your-phone-number-login.md)

## Refunds

- [Refund Processing Time \(Non-Waitlist\)](https://help.kydlabs.com/en/articles/9499811-refund-processing-time-non-waitlist.md)
- [When can I get a Refund?](https://help.kydlabs.com/en/articles/9499576-when-can-i-get-a-refund.md)
- [I can't make it to the show](https://help.kydlabs.com/en/articles/9499954-i-can-t-make-it-to-the-show.md)

## Waitlist

- [Joining or Listing Tickets on the Waitlist](https://help.kydlabs.com/en/articles/9499834-joining-or-listing-tickets-on-the-waitlist.md)
- [How to join wait list for a sold-out ticket](https://help.kydlabs.com/en/articles/9499932-how-to-join-wait-list-for-a-sold-out-ticket.md)
- [How to List Your Tickets on the Waitlist](https://help.kydlabs.com/en/articles/9499885-how-to-list-your-tickets-on-the-waitlist.md)

## What is KYD Labs

- [What is KYD Labs](https://help.kydlabs.com/en/articles/9500183-what-is-kyd-labs.md)
- [How can I use KYD Labs for my Events?](https://help.kydlabs.com/en/articles/9500208-how-can-i-use-kyd-labs-for-my-events.md)
- [Buying Tickets on KYD Labs: Direct from the Source \( are these tickets real?\)](https://help.kydlabs.com/en/articles/9500232-buying-tickets-on-kyd-labs-direct-from-the-source-are-these-tickets-real.md)