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How does Waitlist Work?
How does Waitlist Work?
Nimali avatar
Written by Nimali
Updated over 6 months ago

When a ticket is completely sold out and the organizer has enabled the waitlist feature, here's how it works:

  • Joining the Waitlist:

    • If you need a ticket, you can add your credit card to join the waitlist.

    • Your credit card won’t be charged until we find you a ticket.

    • We notify every ticket holder when tickets sell out, letting them know they can list their tickets on the waitlist for a full refund.

  • Listing Your Ticket on the Waitlist:

    • If you already have a ticket, you can list it on the waitlist through the "My Tickets" page.

    • Once we find a buyer for your ticket, you will receive a full refund.

It's as simple as that! This way, fans have a chance to get tickets for sold-out events, and ticket holders can easily offer their tickets to others.

Anna Greenberg GIF by Peloton

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