We understand plans change. If you can't make it to the show, here are your options:
Add your tickets to Wait List if the show is sold out
Use the Waiting List to sell your ticket to another fan. If it sells, you'll get your money back.
Note:
The Waiting List must be enabled for that ticket by the organizer
You’ll only get a refund if another fan buys your ticket.
Transfer Your Tickets
You can transfer your ticket to a friend via their phone number. They must have an account registered with their phone number. The ticket will be stored in the app on your friend's phone.
Can I Just Get a Refund?
Refunds are only available if:
The event is cancelled or rescheduled.
The event organizer instructs us to refund you.
Another fan buys your ticket through the Waiting List.
In these cases, we’ll refund the full cost to your original payment method within 5-10 working days. If you simply change your mind, we can't offer a refund. Learn more about refund eligibility.